Return Policy
Returns
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Eligibility:
- Items must be returned within 30 days of purchase.
- Products must be in their original condition, unworn, unused, and with all tags/packaging intact.
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Non-Returnable Items:
- Gift cards
- Sale or clearance items (if explicitly marked as "final sale")
- Custom or personalized products
Process
- Contact us at [your contact email/phone number] with your order details and reason for return.
- Once approved, you’ll receive return instructions, including the return address.
- Ship the item back to us. Customers are responsible for return shipping costs unless the product was damaged or incorrect.
Refunds
- Refunds will be processed within 7 business days after receiving and inspecting the returned item.
- Refunds will be issued to your original payment method.
Exchanges
- If you wish to exchange an item, follow the return process and place a new order for the desired product.
Damaged or Defective Items
- If you receive a damaged or defective item, contact us within 7 days of delivery. We’ll provide a replacement or refund at no cost to you.
For any questions, feel free to contact our customer service team at [your contact email/phone number].
Thank you for shopping with FitFusion!